We are working towards not “having major design problems, though.”

We received a great email from one of our new users last week that started like this. “I see a lot of demand for something like this” and ended with “you have major design problems, though.”

On one hand not want you want to hear, on the other it came with some very specific input outlining what could be fixed and what new users see and think upon first arrival.

We have always wrestled with explaining what Genotrope does to the new user, versus having too much instruction built into the pages which will be unnecessary once learned.

The initial idea was to build good contextual help features. So most of the answers to the questions we get are contained in the help files, problem is, few like to click on the small orange question mark Icon to find what they are looking for. So we are working on ways to make the site more clear and easy to use.

In the mean time, the help files will tell you

1. the data base of companies is Peer Produced, as a registered user, you can add companies and connections.

2. To find companies that may be of interest, you need to enter your past employers in your profile and make sure the companies connections are as robust as possible.

3. Once you navigate to a company or VC page, you can navigate around the graph by clicking other company nodes. You can also pan and zoom the graph. If you prefer, you can navigate by clicking on companies from the list below the graph.

4. Registered users have a personalized feed of information and opportunities from companies in their professional graph. Just click the RSS icon on the Find Company page.

5. Users can submit resumes to a list of companies once they have perused the Find Company list and checked off companies of interest. Resumes can also be submitted from the company record as well.

6. Genotrope follows up your resume submission by contacting the hiring manager on your behalf.

So, we are working on getting this information to new users in a more obvious and affordable manner. In the mean time, check out the help Icon when you get stuck on a page.

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